Sylvia A. Rudy
Senior Website Consultant

e: sarudy@gmail.com
w: sarudy.com
m: 848.628.4826
linkedin.com/in/sarudy


=== Talents
-- Organization
process improvement, procedures, scheduling, document maintenance, technical writing

-- Leadership
escalations, administration, project management, product development and training, framework transitions

-- Technology
trend tracking, community moderation, social media, brand management, seo/sem

=== Work Experience

-- Senior Website Support Specialist at Lexis Nexis / Martindale Hubbell (Lawyers.com) /2001 - Present

Website customization, including hand coding html/css, some php, image editing, design updates; Assisted in development, migration, and support of website and email hosting platforms; Performed workflow analysis and maintenance of documentation library; Expert in proprietary web page editing program; Telephone escalations; Training level 1 representatives as well as overall support for internal systems migration; Customer support and technical assistance; Dedicated support for high-touch clients.

-- Marketing Manager at Fulcrum Logic, Inc. / 2000-2001

Design and maintenance of company web site and intranet; Design for contracted web sites; Sales support (4 people), HR support (2 people), marketing, contract administration; Composition and editing of company documents, including contracts, weekly newsletter, and quarterly newsletter.

-- Consultant at Randstad / 1994-2000

Novartis Pharmaceuticals, 1997 - 2000: Three years at Novartis Pharmaceuticals Biostatistics department. Intranet Content Manager. Coordinated time recording for department, including department-wide reports. Maintained files for FDA audit. Prepared departmental procedures and templates.

AT&T, 1995-1996: Financial coding; Desktop publishing; Procedures development; Maintaining/tracking schedules; Administrative duties.

===Key Skills

-- Hand coding HTML/CSS
-- Light PHP/scripting
-- Wordpress
-- Process Development
-- Editing
-- Project Management
-- Web Design
-- Software Documentation
-- Training
-- Content Management


=== Education
-- Upsala College / Bachelor of Science, 1995, Mathematics
   Semester abroad, St. Nazaire, France

-- Reed College, undergraduate
   Major in physics and mathematics